Kingdom Hotel Hanoi

Amazing place in Hanoi Old Quarter. This is our 4th time staying at Kingdom Hotel in Hanoi. And again, this will always my choice each time i come back. The room is super clean and wifi works perfectly. The manager - Mrs Spring are always happy. As i know, she even helped a guest here a-lot during his not well time that he was staying at the hotel. She and her staff even fed him when he could not help himself. No one in his family or friends were in Hanoi, this guest was so lucky to meet these nice people. And, also i saw her talked back to 3 American men so politely when these people, who had used the minibar inside their room but did not want to pay for the drinks. They even threaded the hotel that if the hotel charged them, they would leave a bad / negative review for the hotel. Mrs Spring was still very calm and said: "we charge what you have used. Only US$ 0.4 for 1 small bottle of water you do not want to pay, so, you should not take it. Be advised that you should pay for what you use". Anyway, Kingdom Hotel is my lovely hotel to stay in Hanoi

Excellent. Everything was great with helpful tips on local travel, arranging tours to halong bay and the loop. We left our luggage at the hotel almost 10 days when traveling around without being charged even a small amount. Great choice to stay in hanoi. Highly recommend this hotel to everyone needing a nice hotel on the best location of hanoi old quarter, not expensive.

Reception and staff were so welcoming which set the tone for our stay! New hotel, fresh, very clean especially the bedding towels and bathroom. Excellent location. Best of all were the staff - all who couldn’t do enough for us. They gave lots of information and helped to organize best excellent trips to Sapa, Hagiang and Ninh Binh. Highly recommend!

Xuan was so nice and we felt welcomed and looked after straight away. We booked 3 rooms and she upgraded all of our rooms. She also sorted out our laundry at a very affordable price and arranged our airport drop-off upon our arrival. The cleaning lady was also super lovely. Will be coming back.

Fantastic hotel and location. Room was clean every day. So convenient to walk every where in the old quarter. Good prices for local tours and bus tickets too. Highly recommend this pretty nice hotel!