Kingdom Hotel Hanoi

It’s a well run pleasant place to stay with great staff

Amazing place in Hanoi Old Quarter. This is our 4th time staying at Kingdom Hotel in Hanoi. And again, this will always my choice each time i come back. The room is super clean and wifi works perfectly. The manager - Mrs Spring are always happy. As i know, she even helped a guest here a-lot during his not well time that he was staying at the hotel. She and her staff even fed him when he could not help himself. No one in his family or friends were in Hanoi, this guest was so lucky to meet these nice people. And, also i saw her talked back to 3 American men so politely when these people, who had used the minibar inside their room but did not want to pay for the drinks. They even threaded the hotel that if the hotel charged them, they would leave a bad / negative review for the hotel. Mrs Spring was still very calm and said: "we charge what you have used. Only US$ 0.4 for 1 small bottle of water you do not want to pay, so, you should not take it. Be advised that you should pay for what you use". Anyway, Kingdom Hotel is my lovely hotel to stay in Hanoi

Everything! Spring, her nephew and the cleaners were so lovely and so helpful. She booked all our tours for us and looked after our luggage whilst we did that. Kept us updated through WhatsApp the whole time too. The hotel itself is very clean and the rooms are small with a comfy bed and lovely bathroom area. We would definitely visit the Kingdom Hotel again if we visit Hanoi - thank you so much for our great stay

Very clean, best location closed to everything. Super friendly helpful staffs who are happy with smiles anytime you see them

Reception and staff were so welcoming which set the tone for our stay! New hotel, fresh, very clean especially the bedding towels and bathroom. Excellent location. Best of all were the staff - all who couldn’t do enough for us. They gave lots of information and helped to organize best excellent trips to Sapa, Hagiang and Ninh Binh. Highly recommend!